Frequently Ask Questions
FAQ
Q: What is vintage clothing?
A: Vintage clothing refers to clothing that is at least 20 years old and is typically from a previous fashion era.
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Q: How do I know if the vintage clothing will fit me?
A: We provide detailed measurements for each piece of vintage clothing on our website. It's important to compare these measurements to your own body measurements to ensure a proper
fit.
Q: How do I care for vintage clothing?
A: Vintage clothing may require special care depending on the material and age of the garment. We recommend reading the care label and following the recommended care instructions. If there is no care label, we suggest consulting with a professional dry cleaner or tailor.
Q: Can I return or exchange vintage clothing?
A: Yes, we accept returns or exchanges of vintage clothing within 14 days of delivery. Please see our Returns and Refunds policy for more information.
Q: How often do you add new vintage clothing to your website?
A: We add new vintage clothing to our website on a regular basis. Be sure to sign up for our newsletter to stay up-to-date on our latest arrivals.
Q: Are all of your vintage clothing items authentic?
A: Yes, all of our vintage clothing items are authentic and have been carefully curated by our team of experts.
Q: How do I know if a vintage clothing item is in good condition?
A: It's important to understand that nearly all vintage clothing is in worn and preowned condition. This means all garments will have minor to major signs of wear. We do our very best to inspect each item while uploading them to our website to describe the condition as best as we can!
Q: How do I contact customer service? A: You can contact our customer service team by emailing benjamin.troup@gmail.com or by filling out the contact form on our website. We will do our best to respond to your inquiry within 48 hours.